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LoadUp Mattress Removal for California Residents

2 min. readlast update: 02.24.2025

Answer

California law mandates that retailers selling mattresses and futons to California residents must offer a no-charge option for the removal and recycling of old mattresses. To comply with this regulation, Unicorn Furniture has partnered with LoadUp Technologies to manage the coordination, scheduling, and servicing of these requests.


Important Information:

  1. Free Service for CA Residents:

    • The mattress/futon removal service offered by LoadUp is provided free of charge to California residents for eligible new mattress/futon purchases.

  2. Email Notification:

    • California residents who have purchased eligible mattresses and/or futons will receive an email from LoadUp to schedule the pick-up of their old mattress/futon. Please note that this email will be sent directly from LoadUp, not Unicorn Furniture. Keep an eye on your inbox for this notification.

    • If you do not find the email in your inbox, remember to check your spam or junk mail folders.

  3. Scheduling Pick-Up:

    • Utilize the link provided in the email to schedule a convenient date and time for the pick-up of your old mattress/futon.

    • The pick-up schedule does not need to align with the delivery of your new mattress/futon. Choose a time that suits your schedule best.

    • LoadUp will solely handle the removal of your old mattress/futon and will not deliver your new purchase.


Frequently Asked Questions (FAQ):

  1. Is there a fee for this service?

    • No, state law mandates that this service be offered at no charge.

  2. What if I need to reschedule or cancel my pick-up?

    • LoadUp provides a customer hotline for coordinating, rescheduling, or canceling pick-ups. You can reach them at +1 475-212-0419 or via email at support@unicornfurniture.shop

  3. Where can I find more information about LoadUp?

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